Co-Operative Bank Telephone Banking

0844 826 1931

Co-Operative telephone banking
Co-Op Telephone Banking

The Co-Operative Bank is a personal bank operating in the UK.

Co Op Bank Telephone Banking Numbers:

Co-Operative Phone Number
Telephone Banking 0844 826 1931
Customer Service 0844 826 1931
Head Office 0844 826 1931
Complaints 0844 826 1931
Credit Card Enquiries 0844 826 1931

Co-Operative Bank Telephone Banking Opening Hours

Department Contact Number
Co-Operative Bank 24/7, 7 days a week

Co-Operative Bank Head Office

Department Contact Number
Co-Operative Bank The Co-operative Bank p.l.c., P.O. Box 101, 1 Balloon Street, Manchester M60 4EP.

Reasons to use the Co-Operative Bank Telephone Banking service:

  • To check the balance of your account.
  • To report your card as lost or stolen.
  • To apply for a loan, credit card or mortgage.
  • To extend your overdraft.
  • To arrange or cancel a Direct Debit.

Current Accounts

You could get £150 for switching to a Co-Op current account. With a current account, there is no monthly fee and you could even opt into a reward scheme which will reward you each month for using your account. You could also get an optional overdraft, following a successful credit check.

If you are a student heading off to university, you can get a specific student account with an interest-free overdraft.

Lastly, if you struggle to qualify for current accounts, you could get a cashminder account. You can open this type of account with just £1 and it doesn’t have an overdraft or monthly fee. It’s also available in a joint account format.


There is a range of personal loans which you can borrow to suit your needs. You could use the loan to get a new car, make an improvement on your home or move all of your existing debts into one place. You could also get a professional development loan, which you can use towards developing your career or financing further study, such as a Masters degree. With a Co-Operative Bank loan, you don’t pay any arrangement fees, the interest rate is fixed, you have the option to repay early and the call centre is available 24 hours a day, 7 days a week if you need it.

Credit Cards

Whether you want to get a credit card for purchases, making transfers or getting rewards, the Co-Operative Bank will have options available to you. You can choose from a Balance Transfer Card, a three-year fixed rate card or a charity card, which helps to support a range of charities.


Whether you’re a first-time buyer, want to re-mortgage your home or buy a house to rent out, the Co-Operative Bank will have a mortgage to suit you. You could also get a new deal on your current mortgage to help make room for other purchases such as a home improvement project or dream holiday.


If you want to watch your money grow, investing it in savings is a good way to do it. You can choose from instant access savings accounts which give you money when you need it, fixed rate bonds so that you know what return you will get, ISAs to make the most of your tax allowance or children’s accounts for their future.


The Co-Op bank acts as an introducer to CIS General Insurance. You can get car insurance, home insurance and special insurance for young drivers.

Popular Questions About The Co-Operative Bank

How to contact Co-Op Bank?

You can contact the Co-Op Bank by using the telephone number at the top of this page. The bank is also available to contact through online banking channels, the mobile app and social media, as well as in writing at the head office address which is found in the table at the top of the page.

Are the Co-Op Bank in trouble?

The Co-Op Bank did almost collapse back in 2013, following a string of bad property loans which added up to a £1.5 billion ‘hole’ in finances. Since then, the bank has worked to reduce the costs of operating by closing branches and cutting staff. In 2014, the pre-tax losses were £264 million but in 2015, they were £610 million. The boss of the bank has pledged to make a profit by the end of 2017.

Where is nearest Co Op Bank? Co-Operative Bank Plc's Banking Units After Moody's Downgrade

As the Co-Op Bank now has less branches than it did before the period of financial difficulty, you may find it difficult to find a branch near you. You can always contact the bank on the number at the top of this page and the team will be happy to locate the branch that is closest to you.

What do I do if my card is lost or stolen?

If your card is lost or stolen, you must report this immediately to the Co Op Bank using the telephone number above. The bank will then be able to cancel the card and issue a replacement to you as soon as possible.

Does the Co Op Bank do travel money?

Yes, The Co Op Bank is able to help you with foreign currency. There are over 80 currencies available to you and you can have the money delivered straight to your home for free if you change over £500. The Co Op Bank doesn’t take any commission fees, so you’ll get more holiday spend for your money.

How do I report fraudulent activity on my account?

You can report fraudulent activity on your bank account by calling telephone banking. Fraud can appear in several different formats: phishing emails, viruses or even having your card cloned at a cash machine. It is important to always remain vigilant and report anything you believe to be suspicious using the telephone number on this page.

About the Co-Operative Bank

The Co-Operative Bank focuses on retail and commercial services. It was first formed in 1872 as the Loan and Deposit Department of the Co-Operative Wholesale Society but did not become a registered company in its own right until 1971. In 1974, the bank was the first to offer free banking for customers who remained in credit, as well as becoming the first to offer an interest-bearing cheque account back in 1982.

As the seventh largest lender in the banking world today, the majority of the Co-Op Bank’s revenue comes from interest charges on personal loans.

For more information about Co Op Bank services, call the number on this page.